Shipping

SogilityGO ships products within the United States and internationally. This guide explains shipping timelines, tracking, delivery expectations, and import responsibilities so you know what to expect once your order is placed.

Shipping and Delivery:

• Orders are processed Monday through Friday
• Processing time is typically one to two business days
• Delivery time is usually seven to ten business days depending on location
• Express shipping options may be available at checkout
• Orders may ship from regional warehouses based on availability
• Some orders may arrive in multiple shipments with separate tracking links

Order Tracking:

• You will receive a tracking link by email once your order ships
• Tracking may take up to two business days to update depending on the carrier

If tracking does not update after five business days contact support@sogilitygo.com

Taxes and Duties:

For US customers

• Sales tax may be applied at checkout depending on state regulations

For international customers

• Import duties, taxes, and customs fees may apply

These fees are the responsibility of the buyer unless prepaid at checkout

Shipping Delays:

Delivery times may be affected by:

• Carrier delays
• Customs processing
• Weather conditions
• Local holidays

SogilityGO is not responsible for delays caused by carriers.

Returns and Warranty:

• You may return unused products within 30 days of delivery
• Return shipping costs may apply
• Warranty coverage is available for eligible hardware

For full details visit the Return Policy and Warranty Policy articles in this Knowledge Base.

Need help:

If you have questions about shipping, tracking, or delivery, contact support@sogilitygo.com.